Make sure to follow the guide accurately and minutely to avoid any miscommunication. Now that you are familiar with the nature of the issue, we will be moving on towards fixing it. Therefore, it is best to use Google’s DNS servers to eliminate the misconfiguration of the DNS settings. DNS Server:Sometimes, the DNS Server that is being used by the macOS to connect to the Microsoft servers might not be working properly due to which the error occurs.Therefore, an In-direct update or download of Microsoft Office 2011 might not be possible due to which you are receiving the Autoupdate cannot connect to the update server error. In-Direct Download: MAU might be facing issues while trying to download the latest updates from the Microsoft server because of incompatibilities with the operating system or due to network restrictions.Now, the issue is that MacOS has received multiple updates since the last version of Microsoft Office 2011 was released for it and the latest Operating system can often glitch out while trying to update Office. Therefore, the latest version for the Microsoft Office 2011 available is the 14.77 one and you cannot update any further. Limited Support:Microsoft AutoUpdate or MAU has limited support for the Microsoft Office 2011 client and the last update offered for the software was version 14.77 after which official support was ended.Autoupdate cannot connect to the update server What Causes the ‘Autoupdate cannot connect to the update server’ Error while Updating Microsoft Office?Īfter receiving a bunch of complaints, we looked into this issue and compiled the factors that trigger it as follows. However, you do not need to worry because we have compiled the fixes and workarounds to this problem in this article. However, Office users on Mac have been reporting the “ autoupdate cannot connect to the update server” error while trying to update their office installations and this has mostly only been occurring on the Microsoft Office 2011. I cannot upgrade my Macbook Pro to Catalina, because I cannot run my Microsoft Office applications on Catalina.Microsoft Office has become an industry standard for Word Processing applications and it surely deserves that spot. My son’s Macbook Pro (late 2011, running High Sierra) doesn't have this problem but he has Microsoft Office version 15.41. It seems odd that only two people reported this issue so far. Rasmussen reported the same issue in the AVG Community he is using a paid version of AVG. I searched the internet and haven't found a solution. I guess the Microsoft Office Microsoft_AutoUpdate_1301_Updater.pkg software has burrowed itself deeply into my Mac. Then I re-ran AVG several times the same threat is reported and it will not resolve. I searched the Library for "Microsoft," and moved two plist files to Trash: I went into the Libraries, found Microsoft AutoUpdate.app and moved it to Trash. I uninstalled AVG Antivirus and re-installed it. I run Microsoft Office version 16.16.15. After support for Microsoft Office 2016 for Mac ended on October 13, 2020, when running an AVG Antivirus Deep Scan, Microsoft_AutoUpdate_1301_Updater.pkg is reported as a Potentially Unwanted Program threat (Other:PUP-gen ) but it will not resolve. Microsoft_AutoUpdate_1301_Updater.pkg Reported by AVG Antivirus as a PUP I use the free version of AVG on a Macbook Pro (early 2015, running macOS Mojave).
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